Pre-Qualifying Calls
AI pre-qualifies calls using questionnaires, ensuring human agents handle only relevant and high-priority calls. This enhances agent productivity and customer satisfaction with quicker resolutions.
Our AI agents pre-qualify calls using questionnaires, ensuring that human agents receive only the most relevant and high-priority calls. This not only improves agent productivity but also enhances customer satisfaction by ensuring quicker resolutions.
Related: Bonnie&Car Case study