Approximately 34% of online bookings are made outside of office hours. This indicates a significant demand from customers for 24/7 booking options, highlighting the importance of having booking systems that also operate via phone outside traditional hours.
Booking systems that offer the ability to make reservations both via phone and online outside of regular office hours can significantly boost revenue. According to MarketSplash, this increase can range from 30% to 45%. Customers appreciate the flexibility to book at their convenience, which not only attracts more clients but also enhances customer satisfaction and loyalty. Studies from MarketSplash and Zippia underline the importance of providing flexible booking options to maximize revenue and improve client relations.
Approximately 34% of online bookings are made outside of office hours. This indicates a significant demand from customers for 24/7 booking options, highlighting the importance of having booking systems that also operate via phone outside traditional hours. This flexibility attracts more customers who appreciate the convenience of booking at their own convenience, thereby increasing customer satisfaction and loyalty.
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