Terms and Condition

Welcome to CallShift.ai, a service provided by CallShift SAS. (“Company”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your use of our website located at www.callshift.ai and app.callshift.ai (the “Site”) and our services (collectively, the “Service”).

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

1. Accounts and Registration

1.1 Account Creation 

To access certain features of our Service, you must create an account. You agree to provide accurate and complete information during the registration process and to keep this information up-to-date.

1.2 Account Responsibilities 

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

2. Use of the Service

2.1 License 

We grant you a non-exclusive, non-transferable, revocable license to use our Service for your internal business purposes, subject to these Terms.

2.2 Restrictions 

You agree not to: (a) use the Service for any illegal purpose; (b) reverse engineer or attempt to extract the source code of our software; (c) use the Service to create a competing product; or (d) use the Service in any manner that could harm us or our users.

3. User Content

3.1 Responsibility 

You are solely responsible for any content you submit through the Service (“User Content”). You represent and warrant that you own or have the necessary rights to submit such User Content and that it does not violate any third-party rights.

3.2 License 

By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content for the purpose of operating the Service.

4. Intellectual Property

All intellectual property rights in the Service are owned by us or our licensors. Nothing in these Terms grants you any rights to such intellectual property, except as expressly set forth herein.

5. Payments and Refunds

5.1 Fees 

Some features of the Service may require payment of fees. You agree to pay all applicable fees as described on the Site.

5.2 Refunds 

All fees are non-refundable unless otherwise stated on the Site or required by law.

6. Privacy Policy

Your use of the Service is also governed by our Privacy Policy, which can be found at https://www.callshift.ai/privacy-policy .

7. Disclaimers and Limitation of Liability

7.1 Disclaimers 

The Service is provided on an “as-is” and “as-available” basis. We disclaim all warranties of any kind, whether express or implied, including the warranties of merchantability, fitness for a particular purpose, and non-infringement.

7.2 Limitation of Liability 

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of the Service.

8. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising from your use of the Service or your violation of these Terms.

9. Governing Law and Dispute Resolution

9.1 Governing Law 

These Terms shall be governed by and construed in accordance with the laws of France, without regard to its conflict of law principles.

9.2 Dispute Resolution 

Any disputes arising out of or in connection with these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the Tribunal de Commerce de Paris. The arbitration shall take place in Paris, France, and the arbitration shall be conducted in English.

10. Changes to the Terms

We may modify these Terms from time to time. We will notify you of any changes by posting the new Terms on our Site. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

11. Contact Information

If you have any questions about these Terms, please contact us at:

CallShift SAS 
19 rue bobillot, 75013 Paris, FRANCE
contact@callshift.ai

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