Approximately 34% of online bookings are made outside of office hours. CallShift.ai ensures you don’t miss them — offering 24/7 voice-based booking with language-specific latency optimizations and localized scheduling that boost conversion rates and customer satisfaction.
48% of customers still prefer scheduling appointments by phone. CallShift’s AI turns those calls into booked meetings — with smart scheduling logic, real-time calendar integration, and live performance monitoring. Track booking rates per caller, optimize AI agent performance, and iterate faster — all on autopilot.
CallShift.ai’s intelligent call routing not only reduces wait times and operational costs — it adapts in real time. By identifying caller context (new lead, known contact, repeat caller) and retrieving CRM data on the fly, we personalize every interaction and improve first call resolution by up to 20%, while reducing handling time for routine queries by up to 60%.
AI pre-qualifies calls using questionnaires, ensuring human agents handle only relevant and high-priority calls. This enhances agent productivity and customer satisfaction with quicker resolutions.
Easily integrate with tools like n8n, Make, Zapier, or your backend. Launch calls, trigger workflows, and empower your AI agents with real-time data and end-of-call automation via powerful API and webhook support.
Handle a wide range of queries with our human-like AI voice agents, providing a seamless and responsive customer experience.
Intelligently route calls to the appropriate departments based on query type and availability, reducing wait times and improving satisfaction.
Easily create, update, and manage AI agents with our intuitive call builder interface, empowering you with full control over your AI solutions.
AI agents fluent in English 🇺🇸, French 🇫🇷, Dutch 🇳🇱, Spanish 🇪🇸, German 🇩🇪, Italian 🇮🇹, and more. We go beyond translation — with language-specific tuning for natural flow, low-latency responses, and localized time formatting that boosts appointment scheduling.
Maintain a high standard of service quality with real-time monitoring tools that quickly identify and resolve any issues.
Hands-on CTO. Father of 2.
Experience the future of call center management with CallShift.ai. Enhance your operations with our advanced AI solutions and transform customer interactions like never before.